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October Section Meeting – Update on ISO 9000

Due to the fact that ISO 9000 is the normative reference for ISO 9001:2015 and that there have been important additions and changes to terms in the standard, the US TAG (Technical Advisory Group) to ISO/TC176 has determined that it would be appropriate to share this information with the ASQ membership through one of its most effective communication venues: the sections. As the premier forum for quality matters the ASQ sections are well poised to bring information to their members from a reliable source (ASQ Quality Management Division’s Technical Committee on Standards and Compliance).
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September 2015 Meeting – The role of quality in the transition to Value Based Reimbursement in Healthcare

Many health care providers today receive a payment for each individual service they provide such as a physician visit, surgery, or blood test, and it matters to a lesser extent today whether these services directly improve the patient’s outcome. In other words, providers are paid primarily based on the volume of care they provide, rather than the value of care provided to patients. Emerging value-based reimbursement models increasingly require providers to prove that they’re meeting quality standards and benefitting patients while cutting costs. As a result, providers need actionable information to help them continually measure, monitor, and improve financial and quality performance. Furthermore, if they aren’t on track to meet quality standards, they need to be able to pinpoint root causes: Does performance differ by facility? Which providers are performing best and what can be learned from them?

To thrive in a value-based environment, health systems must develop the sophistication to understand their quality and cost structure in granular detail. Reducing every category of waste — e.g. waste that occurs when work isn’t standardized, waste that stems from unnecessary orders, waste that results from uncoordinated patient care — are all absolutely essential for improving margins.

Do these concepts seem familiar to you as a quality practitioner? If so, join us for a discussion of how quality professionals can support the transition to a value based reimbursement model in healthcare.
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June 2015 Section Meeting – Networking Event

The Metropolitan Section June 2015 Section Meeting will begin with networking among attendees, followed be a brief Section business meeting. The program will follow the business meeting and offer brief presentations by three attending Section members describing an instance or situation in their workplace where quality tools and/or practices were implemented to improve performance or to address a performance/organizational issue. Following each brief description of the performance/organizational situation and resolution (5 minutes), other Section members in attendance will be asked to provide comment and/or discussion on the situation presented (10 minutes).

The objective of this program is to:

  • provide Section members the opportunity to network and build long-term professional relationships with one another
  • allow Section members to share their workplace experiences with other fellow members and learn from one another

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