Our presentation will provide an informative introduction to the principles of using the Balanced Scorecard as a Strategic Management System. This concept was first introduced in the 1992 Harvard Business Review article authored by, Robert S. Kaplan and David P. Norton. They revolutionized conventional thinking about performance metrics by introducing the concept of the balanced scorecard. Continue reading The Balanced Scorecard
Mark the date! John Timmerman, ASQ 2013 Chairman of the Board and recent Vice President, Global Guest Experience & Rooms Operations for Marriott International, Inc. will be speaking at the ASQ Princeton Section meeting on April 29, 2013. Don’t miss this chance to hear where ASQ is now and where it is going, and have your questions answered by the top Member Leader of the Society. Continue reading Innovation Imperative – presentation by John Timmerman – ASQ Chairman of the Board
Position Summary:
Please visit the Scholarship Program & Application page for complete eligibility details and this year’s application form.
The deadline for application is April 1st, 2013 for any questions contact: Susan Watson at 718-558-3881, or email us at Scholarship@metro-asq.org
Our presentation will provide an informative introduction to the principles and language of the The Seven Habits of Highly Effective People and their impact. The Seven Habits of Highly Effective People by Stephen R. Covey was first published in 1989 and there have been more than 25 million copies sold in 38 languages, and continues to remain one of the best selling nonfiction business books to this day.
In the Seven Habits, Covey presents a presents an approach to being effective in attaining goals by aligning oneself to what he calls “true north” principles that he presents as universal and timeless in his various works. He does not claim to have invented the principles but rather to have rediscovered them and created a simple language for articulating them. In August 2011, Time listed Seven Habits as one of “The 25 Most Influential Business Management Books.” Continue reading Introduction to The Seven Habits of Highly Effective People®
This course will be of interest to all Quality professionals. The material covers the use and application of Basic statistical tools and techniques. The course will introduce basic data collection and sampling methods, control charts, graphical methods, and practical application areas in statistical quality control.
This all day session (7am to 3pm) training class is organized by the NY/NJ Metropolitan Section of ASQ in association with NJ Transit. Continue reading Basic Statistics Refresher Class – March 15th, 2013
Learn to significantly reduce the recurrence of quality, safety or environmental problems. Upon completion of this workshop, one will be able to understand selected root cause analysis and corrective action terminology; understand and perform or facilitate root cause analysis using a variety of techniques – e.g., Change Analysis, Failure Mode and Effects Analysis, Hazard-Barrier-Effects Analysis, Time-line Analysis, Cause and Effects Analysis.
Continue reading Root Cause Analysis Workshop – April 18th
